Hayden Ashwill

For property managers

Every tenant call answered. Every leasing lead followed up.

I set up simple systems that reply to rental inquiries in seconds, handle after-hours calls, and keep showings on the calendar, so your team spends less time chasing and more time managing.

Real estate background. No pitch deck. Just a straight read on where leads and calls are slipping.

Example

Today 9:47 pm

  1. Customer: Hey, I'd like to tour 123 Crockett Street
  2. Your business: Thanks for reaching out! We have tour times open Thursday at 10am or 2pm. Which works for you?Sent automatically · 9:47 pm
  3. Customer: Thursday at 10 works
  4. Your business: You're booked for Thursday at 10am at 123 Crockett Street. See you then!

The phone never stops. The follow-up is what slips.

After-hours calls

A leak at 11pm, a lockout on Sunday. Tenants want a response now, and your on-call phone can't always pick up.

Leasing leads that wait

Prospects message several listings at once. Whoever replies first usually gets the showing.

Showing no-shows

Someone drives across town for a showing and nobody comes. No reminder went out, and the slot is gone.

The same questions, all day

Rent due dates, pet policies, application status. Your team answers them one call at a time.

What I set up

Built for how property management actually works

Start with the one that hurts most. Everything is built around the software and phone numbers you already use, wherever they allow it.

Leasing lead follow-up

Every rental inquiry gets an instant reply with available showing times, plus friendly follow-ups if they don't book.

After-hours answering

Calls are answered 24/7. Maintenance requests are logged, true emergencies go straight to your on-call person, and routine ones wait for morning.

Showing confirmations

Automatic confirmations and reminders before every showing, with an easy way to reschedule instead of just not showing up.

Tenant questions & reminders

Common questions answered instantly by text, plus rent, inspection, and lease renewal reminders that go out on their own.

Pipeline & reporting

One view of every lead, showing, and application, with a short weekly summary you can share with owners.

What it looks like

Three moments I'd automate for your portfolio

The 2am leak

  1. A tenant calls about water coming through the ceiling
  2. The call is answered, the details and photos are captured
  3. Your on-call tech gets an alert with the unit and issue

The Sunday inquiry

  1. A prospect messages about a listing on Sunday afternoon
  2. They get a reply in seconds with open showing slots
  3. They book, and it lands on your leasing agent's calendar

The showing that almost didn't happen

  1. A reminder goes out the evening before and an hour before
  2. The prospect taps to reschedule instead of ghosting
  3. The open slot goes to the next person in line
Hayden Ashwill

Why me

I come from real estate, not just software.

I've spent my career in real estate, from valuation at Deloitte to real estate technology, brokerage, and asset management. Then I built CRM and outbound systems in sales and revenue operations.

I know how much business is won or lost in the first few minutes after someone reaches out, and how stretched a property management team already is. I help make sure those minutes never go to waste, without adding work to anyone's plate.

FAQ

Questions property managers ask

Will it work with my property management software?
I build around the software, phone numbers, and calendars you already use wherever they allow it. We'll confirm exactly what connects on our first call.
How are real emergencies handled?
You decide what counts as urgent. Those calls go straight to your on-call person, every time. Everything else is logged for your team in the morning.
Will tenants and prospects feel like they're talking to a robot?
Messages are written in your voice, and anything unusual or sensitive is handed to a person on your team.
Do I have to sign a long contract?
No. Start with one system at a fixed price. Ongoing care is month to month, and you own every account.

Fifteen minutes. A clear read on where calls and leads are slipping.